Guest Service Agent - Laurel Crest

Bluegreen Vacations is looking for a?Guest Services Agent?for the beautiful Laurel Crest Resort in?Pigeon Forge, TN.?This individual is responsible for providing excellent customer service to Bluegreen?s owners and guests.

Responsibilities include:

  • Greet guests

  • Providing check-in/check-out services to guests

  • Balance their cash drawers

  • Posting room charges and incidentals

  • Using proper telephone etiquette when answering and transferring calls

  • Following up with all guests and departments concerning any open issues

  • Making reservations


  • High school diploma or equivalent (GED)

  • Hotel or resort experience is helpful, but not required

We are an equal opportunity employer and drug-free workplace. If offered employment, applicant must be willing to submit to a background check/drug test.

You've got EVERYTHING to Gain:

  • Career Growth-We believe in developing our current talent, we promote within

  • Fantastic benefits package? We offer several medical/dental/vision plans to choose from, we also offer education assistance, 401K and many more benefits

  • We are a highly philanthropic and socially responsible organization

  • Associate use of resorts for personal travel-We believe that vacations make people happier by sharing time together, smiles and memories.

  • Amazing discounts- Hotels, retailers, car rentals, theme parks, and much more!

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